Re: [rt-users] rt 3.8.8 issue with CSS

[Val Polyakov]

Also, thought it might be a good idea to attach my RT_SiteConfig.pm ...

And this:

[r...@curt conf.d]# cat rt3.conf
Alias /ticket "/opt/rt3/share/html"

PerlRequire /opt/rt3/bin/webmux.pl

<Directory "/opt/rt3/share/html">
  AllowOverride All
  Options ExecCGI FollowSymlinks
  RewriteEngine On
  RedirectMatch permanent (.*)/$ $1/index.html
  AddDefaultCharset UTF-8
  SetHandler perl-script
  PerlHandler RT::Mason
</Directory>
[r...@curt conf.d]#

Any help is highly appreciated, this is sort of urgent :/

> Hello,
>
> I have a fresh install of rt-3.8.8 on RHEL5
>
> when I go to http://serverIP/ticket   ("/ticket" is aliased in apache
> configs to /opt/rt3/share/html, which is where the RT is installed) I get
> the login screen, but alasa, with no CSS. so it looks ugly..
>
> I don't see any errors at all in apache's access_log and error_log (no
> 404s or anything)
>
> I see that I do, indeed, have CSS:
>
> [r...@curt css]# pwd
> /opt/rt3/share/html/NoAuth/css
> [r...@curt css]# ls -l
> total 28
> drwxr-xr-x 2 root bin 4096 Sep  7 12:34 3.4-compat
> drwxr-xr-x 2 root bin 4096 Sep  7 12:34 3.5-default
> -rw-r--r-- 1 root bin 2390 Sep  7 12:34 autohandler
> drwxr-xr-x 2 root bin 4096 Sep  7 12:34 base
> -rw-r--r-- 1 root bin 2649 Sep  7 12:34 dhandler
> -rw-r--r-- 1 root bin 3043 Sep  7 12:34 print.css
> drwxr-xr-x 3 root bin 4096 Sep  7 12:34 web2
> [r...@curt css]#
>
> nothing's weird about the install, SELinux is disabled, etc..
>
>
> any ideas?
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>

# Any configuration directives you include  here will override 
# RT's default configuration file, RT_Config.pm
#
# To include a directive here, just copy the equivalent statement
# from RT_Config.pm and change the value. We've included a single
# sample value below.
#
# This file is actually a perl module, so you can include valid
# perl code, as well.
#
# The converse is also true, if this file isn't valid perl, you're
# going to run into trouble. To check your SiteConfig file, use
# this comamnd:
#
#   perl -c /path/to/your/etc/RT_SiteConfig.pm

Set( $rtname, 'myhostname.mydomain.com');
Set( $Organization, 'myhostname.mydomain.com');
Set($MinimumPasswordLength , "5");
Set($Timezone , 'US/Eastern');

#Set(@Plugins, qw(
#			RT::Authen::ExternalAuth
#		));

Set($HomepageComponents, [qw(
			     QuickCreate
			     Quicksearch
			     MyAdminQueues
			     MySupportQueues
			     MyReminders
			     RefreshHomepage
			     Dashboards
			    )]);

Set( $DatabaseType, 'mysql');
Set( $DatabaseHost, 'localhost');
Set( $DatabaseRTHost , 'localhost');
Set( $DatabaseName , 'rt3'); 
Set( $DatabasePort , '');
Set( $DatabaseUser , 'myrtuser');
Set( $DatabasePassword , 'myrtpass');

Set($OwnerEmail , 'root');
Set($LoopsToRTOwner , 1);

Set($SendmailArguments , "-oi -t -f m...@mydomain.com");

Set($MaxAttachmentSize , 10000000);

Set($RTAddressRegexp , '^...@myhostname.mydomain.com$');
Set($CorrespondAddress , 'no-re...@myhostname.mydomain.com');
Set($CommentAddress , 'no-re...@myhostname.mydomain.com');

Set($UseFriendlyFromLine , 1);
Set($FriendlyFromLineFormat , "\"%s\" <%s>");
Set($UseFriendlyToLine , 1);
Set($FriendlyToLineFormat , "\"%s Ticket #%s\":;");

Set($NotifyActor , 0);
Set($RecordOutgoingEmail , 1);

Set($WebPath , "/ticket");
Set($WebPort , 80);
Set($WebBaseURL , "http://curt";);
Set($WebURL , $WebBaseURL . $WebPath . "/");
Set($WebImagesURL , $WebURL . "/NoAuth/images");

Set($MessageBoxWidth , 72);
Set($MessageBoxWrap, "HARD");

Set($MaxInlineBody, 13456);
Set($DefaultSummaryRows, 10);

Set($OldestTransactionsFirst, '1');

Set($DateDayBeforeMonth , 0);
Set($AmbiguousDayInPast , 1);

#require "/opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm";
#Set($Autocreate,			{Privileged => 1});

#Set(@Plugins,(qw(Extension::QuickDelete RT::FM)));
1;
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!