Can you bind to that server using that account using ldapsearch? If so, verify if you¹re using TLS or GSSAPI for the bind. If that is the case, you¹ll need to modify your configuration for RT accordingly. If not, then talk to your LDAP admin to work through the LDAP access first.
On 23/9/10 10:19 AM, "Ashrock" <mdashraf....@gmail.com> wrote: > Do the user and the password need to be of an Administrator ? > > Now the new error messages says, It Can't Bind, Invalid credentials. > > On 9/23/2010 11:53 AM, Kevin Falcone wrote: >> >> On Thu, Sep 23, 2010 at 11:48:03AM -0500, Ashrock wrote: >> >>> >>> The exact error i get is this in Apache: >>> [critical]: RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj : Cannot >>> connect to >>> server.midcontinent.local >>> >>> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LD >>> AP.pm:440) >>> [error]: FAILED LOGIN for rmc from 10.10.10.12 >>> (/opt/rt3/share/html/autohandler:265) >>> >>> Is it a common error ? >>> I checked previous posts, but could figure out where i have configured >>> wrong. >>> >> >> >> Connecting to this server with this username and password is not >> working. >> >> >>> >>> 'server' => '10.10.10.10', >>> 'user' => 'CN=rmc, ou=users, ou=midcontinent, ou=local', >>> 'pass' => 'temporarypassword', >>> >> >> >> You need to verify that you can connect to that host with that user >> and password from the RT host. >> >> -kevin >> >> >> >> >> RT Training in Washington DC, USA on Oct 25 & 26 2010 >> Last one this year -- Learn how to get the most out of RT! >> > > > > RT Training in Washington DC, USA on Oct 25 & 26 2010 > Last one this year -- Learn how to get the most out of RT! -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Office: (408) 240-1239
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RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!
