The problem appears to have been related to the Scalar::Util perl module. It apparently was corrupted at some point. Once I forced it to reinstall everything worked correctly. In order to find the bad module, I ended up reinstalling several other modules -testing access after each.
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Poulter, Dale Sent: Friday, September 24, 2010 7:16 AM To: rt-users@lists.bestpractical.com Subject: [rt-users] Unable to access site after reboot Importance: High We have been running RT 387 for several months without any issues. However, after a reboot of the server the site is not accessible. When we attempt to access the site we get prompted to download the file. This appears to point to a module not being loaded but no errors seem to be generated. Have any one experienced this and resolved it? Any suggestions? Thanks. --Dale --------------------------------------- Dale Poulter Automation Coordinator Library Information Technology Services Vanderbilt University 419 21st Avenue South, Room 812 Nashville, TN 37203-2427 (615)343-5388 (615)343-8834 (fax) (615)207-9705 (cell) dale.poul...@vanderbilt.edu<mailto:dale.poul...@vanderbilt.edu>
RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!