Hello, I volunteer for the Free Software Foundation's GPL Compliance Lab. The FSF uses RT internally to manage the emails sent to the Compliance Lab. In order to streamline my work I've written an interface to RT for GNU/Emacs. A number of people have already written extensions to the code and we use it daily. The code is licensed under the same license as RT (namely the GPL) and is available via the Git version control system with the following command: $ git clone http://yrk.nfshost.com/repos/rt-liberation.git/
-- "Cut your own wood and it will warm you twice" RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!