I downloaded the extension from http://search.cpan.org/dist/RT-Extension-MandatorySubject/ and followed http://cpansearch.perl.org/src/ELACOUR/RT-Extension-MandatorySubject-0.03/README step by step;
This RT Extension should enforce users to fill the subject when creating a ticket via the web interface. But, it did not work for me. All these steps were successful perl Makefile.PL make make test make install The following is added in RT_SiteConfig.pm Set(@Plugins,(qw(RT::Extension::MandatorySubject))); I also tried adding the above following way: Set(@Plugins,qw(RT::Extension::MandatorySubject)); The server was restarted before testing. I have read this extension is worked for many people. I am wondering what is missing is my case? Thank you in advance for your advise. vm
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