On Mon, Oct 11, 2010 at 03:50:22PM +1100, Stuart Browne wrote: > Am trying to do a select-a-worded-priority for our interface and > have set the sort order to the numeric priority values, but I can't > figure out how to get the sort order from a Scrip on the queue so I > can set the ticket's Priority ($ticket->SetPriority(xxx)).
Have you seen RT-Extension-PriorityAsString ? > Is there a way using ObjectCustomFieldValues or just > CustomFieldValues, instead of having to write a hash-map of > word-to-number? You can iterate through the CustomFieldValues collection from a CF and request ->SortOrder, or you could just load columns directly. -kevin
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