As a follow up:
The URL in Ticket Metadata is:
http://rt3.mococo.nl:82/rt3/Ticket/Attachment/431330/279232/F1356386247%2Ftest%20%20print%20screen.doc
but clicking on it displays:
http://rt3.mococo.nl:82/rt3/Ticket/Attachment/431330/279232/F1356386247%2Ftest
print screen.doc
Notice the escaped / but not the spaces and an error in my browser (FF
3.6.10). Changing the %2F to / will give me a download dialog. Using IE6
gives me an URL with all spaces escaped and the / escaped but same here,
I need to edit %2f to / to get the document out or RT
Regards,
Joop
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
