I have some tickets that have HTML (coming from email, which was pasted from Word), so they have lots of <p class=MsoNormal>...</p> which RT displays with a 1em margin, so they get really spaced out. I can easily fix that in main.css or ticket.css like this:
p.MsoNormal { margin: 0px 0px; } but how can I make that fix resist being overwritten by new versions of RT? -- Gary Oberbrunner RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this year -- Learn how to get the most out of RT!