[rt-users] Multiple LDAP servers with EmailCompletion

[Andrew Marosi]

I've been searching around but unable to locate the correct parameters for 
having more than one LDAP server to have EmailCompletion check against.  Here's 
the snippet from my RT_SiteConfig.pm:

Set($EmailCompletionLdapServer, "dc01.corp.XYZ.com");
Set($EmailCompletionLdapBase, "dc=corp,dc=XYZ,dc=com");
Set($EmailCompletionLdapUser, "rtldap");
Set($EmailCompletionLdapPass, "password");
Set($EmailCompletionLdapMinLength, 1);
Set($EmailCompletionLdapFilter, "(objectclass=user)");
Set($EmailCompletionLdapServer, "dc02.XYZ2.com");
Set($EmailCompletionLdapBase, "dc=XYZ2,dc=com");
Set($EmailCompletionLdapUser, "otherrtldap");
Set($EmailCompletionLdapPass, "password");
Set($EmailCompletionLdapMinLength, 1);
Set($EmailCompletionLdapFilter, "(objectclass=user)");

I have a feeling it doesn't know which set of criteria to match against -and 
that's why we end up getting sporadic results.

We are using RT-Authen-ExternalAuth against the same two LDAP servers, and 
that's working great for email->ticket creation/requestor creation as well as 
authentication.

Thanks for any help!
 -Andy