Hi There is no such functionality at the moment.
Regards, Ruslan. From phone. 2010 10 21 17:49 пользователь "bob bob" <spenny...@googlemail.com> написал: > Hi All, > > I have a quick question about rt workflows. > > As an example. I've created a queue 'Instalation' and created Custom Fields > for Rack, Power, DNS. > When a new ticket is created in Installation, Sub tickets are created each > for Rack, DNS, etc. > The workflow would be for a generic 'Server install'. > > My problem at the moment is what if I want a different type of Installation, > lets say PC install -- > This would in the same queue but would require a different set of Custom > Fields, OS Type, Username, Desk Number for example. > Or Telephone Install. The list goes on. > > > So my question... Is there any way to hide/show certain custom fields based > on the type of request being created in the Installation queue. > > Regards > S
