On Wed, Nov 10, 2010 at 01:48:58AM +0100, Josef wrote: > Hi, > I'm trying to add some custom fields to tickets. I have created > them, added them to a corresponding queue, set SeeCustomField to > everyone. But still only privileged users see these fields when > creating a new ticket. Unprivileged users don't see them, but when > they fill a request, it returns an error, as I have set these fields > to be mandatory. Is it possible to add this, or do have all users to > use full UI? >
When you create a ticket, you're editing customfields so the right to grant is not SeeCustomField, but ModifyCustomField.