Hello,

I want to create tickets through CommandByEmail and fulfill some CustomFields. 
One of them is a text area (including several lines), but I don't know how to 
format the mail so that it takes the "Carriage Return" or "Line Feed" into 
account :

I've tried :

CustomField.{Adresse}:"6, rue Léonard de Vinci - BP 0119
53001 LAVAL"


CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
                           53001 LAVAL


CustomField.{Adresse}:6, rue Léonard de Vinci - BP 0119
AddCustomField.{Adresse}:53001 LAVAL

None seems to work. Or perhaps I'm wrong.
Every else other Field ou CustomField is updated correctly.

How can I do ?

Thanks for your help,
Franck CALLEJA-ALBILLOS

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