On Wed, Nov 10, 2010 at 07:34:52PM -0500, Joe Kirby wrote: > I want my self service (unprivileged) user to be able to show email. > > I have globally setup Requestor to have reply to ticket, show ticket, > show outgoing email, > forward email, watch. > > When I test it out the Requestor cannot see the email generated by RT > via the Show in ticket > history for email
Joe Can they not see the transaction/Link at all, or does something go wrong when they click on the link? -kevin
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