Hi, friends. I have a Request Tracker working well since many months ago.
And now it is time to starting generate some reports from our more than 300 tickets.
What should be my first step? Att, -- Wagner Pereira PoP-SP/RNP - Ponto de Presença da RNP em São Paulo CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo http://www.pop-sp.rnp.br Tel. (11) 3091-8901 f...@rnp: 10158902