Hi,
I have been trying out numerous suggestions on how to code to include values
from Custom Fields into an Auto-reply email. The Custom Field is "First Name"
and I want the first name entered on the ticket, to appear after the word
"Hello" on the Auto-reply email. The below is my latest attempt (based on
user feedback on other threads) however, this doesn't work either as the email
just doesn't send (NB; if I take the line of code out altogether then the email
does send).
Hello {my $First Name = $Ticket->FirstCustomFieldValue('First Name')}
I'm not a programmer, so apologies if this problem sounds a bit 101, however I
could really use some pointers.
Kind regards
Jo
Joanne Keown, MBusAdmin(Mgt), PNA
IS Business Analyst
Colorado Group Ltd
100 Melbourne Street
South Brisbane QLD 4101
Ph: +61 7 3877 3399
Mobile: 0402 697 351
Fax: +61 7 3877 3289
Email:
joanne.ke...@coloradogroup.com.au<mailto:joanne.ke...@coloradogroup.com.au>
Join FUSION now and get special member rewards at 5 of Australia's leading
fashion brands.
www.fusioncard.com.au<file:///C:\Documents%20and%20Settings\dmarjoribanks\Application%20Data\Microsoft\Signatures\www.fusioncard.com.au>
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addressee only. If you are not the intended recipient, please delete it and
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written permission of the owner of the copyright or other intellectual property
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