Mathieu, Thanks very much.
I still have a little problem. When I answer the ticket from gmail, for example, the encoding still not right. But in RT it is fine. 2010/12/1 Mathieu Longtin <math...@closetwork.org> > I just submitted a patch for this: > > > http://issues.bestpractical.com/Ticket/Display.html?id=16052;user=guest;pass=guest > -- > Mathieu Longtin > 1-514-803-8977 > > > > On Wed, Dec 1, 2010 at 8:42 AM, Sergio Charpinel Jr. < > sergiocharpi...@gmail.com> wrote: > >> Hi, >> >> I have a RT 3.8.8 which was upgraded from 3.8.5. >> >> The problem is when I answer a ticket via e-mail, and use accented chars >> in the Subject. RT replaces these chars with a ? , and does not send the >> e-mail (to AdminCc). >> Also, the chars are replaced in the body of the message with ? . >> >> My outputEncoding is uft-8 (default). I tried to change >> to Set($EmailOutputEncoding, 'iso-8859-1'); , but it did not work too. >> >> Any ideas? >> >> Thanks in advance. >> >> -- >> Sergio Roberto Charpinel Jr. >> > > -- Sergio Roberto Charpinel Jr.
