On 6/12/10 1:49 PM, "RAT" <rober...@netzero.net> wrote: > We are nearly finished with a new RT deployment but the request was made to be > able to print out reports for each user for each day showing hours worked and > where there are gaps (I know *sigh*). I didn't see any reports or extensions > that exactly fit the bill. Does anyone have any ideas? > > > Robert Threet > http://yesistilluseperl.blogspot.com/ > > ____________________________________________________________ > Moms Asked to Return to School > Grant Funding May Be Available to Those That Qualify. > http://thirdpartyoffers.netzero.net/TGL3231/4cfd5aba7930f5ca310st02duc
My best guess would be to use a script that either uses the REST API to get the info from the DB, or reads directly from the DB to get the ticket work time and then output a pretty HTML report per user, which is linked off a roster, or some-such. -- Gary L. Greene, Jr. IT Operations Minerva Networks, Inc. Cell: (650) 704-6633 Office: (408) 240-1239