On Mon, Jan 03, 2011 at 11:21:59AM +0100, ingo.it...@ages.de wrote: > now we have a lage number of LDAP Users listed in the Owner Dropdown > Field. We assigned a > ticket only a view staff members, so how can i filter the dropdown Field ?
You probably assigned OwnTicket to Everyone or Unprivileged, either globally or on a queue level and need to make sure that right only goes to staff users -kevin
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