The command newaliases I was led to believe was only for sendmail. What you need is: postalias /etc/aliases
Unless you have newaliases somehow linked to the above, postfix won't read the aliases file. At least I hope that is it. :) Sent from blackberry -----Original Message----- From: Gregory Greafers <greg...@accesskenya.com> Sender: rt-users-boun...@lists.bestpractical.com Date: Wed, 05 Jan 2011 15:34:21 To: rt users<rt-users@lists.bestpractical.com> Reply-To: greg...@accesskenya.com Subject: [rt-users] RT Queue mails with errors on Postfix Hi RT Community, I have an issue I want to troubleshoot and resolve. I have - CentOS 5.5, - RT 3.8.8, - postfix as an MTA running on [myrtdomain.com] sending and responding to mails internal to [mycompanydomain.com]. mycompanydomain.com is on MDaemon mail server - apache2 server I keep seeing this error in my postfix logs (tail -f /var/log/maillog) Jan 5 14:08:10 noc postfix/cleanup[6000]: warning: database /etc/postfix/virtual.db is older than source file /etc/postfix/virtual ... Jan 5 14:51:14 noc postfix/local[6094]: C11C85F696D: to=<n...@myrtdomain.com>, relay=local, delay=11811, delays=11811/0.01/0/0.2, dsn=4.3.0, status=deferred (temporary failure. Command output: RT server error. The RT server which handled your email did not behave as expected. It said: temporary failure - RT couldn't find the queue: CoreNetwork ) My /etc/aliases has the queue specified, matching the CoreNetwork queue I created on RT webinterface with my root account: core: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action correspond --url http://myrtdomain.com" core-response: "|/opt/rt3/bin/rt-mailgate --queue CoreNetwork --action comment --url http://myrtdomain.com" Any ideas on how I can resolve this? I have tried these steps in sequence newaliases postfix reload service postfix restart [ok] service httpd restart [ok] -- Regards, Gregory Okoth NOC Engineer Email:n...@accesskenya.com Tel: (254 20) 360 0908 Fax: (254 20)(254 20) 360 0001