As someone whom has had the displeasure of working on the upgrade/migration of previous versions of Remedy at a previous employer, I can say that they don¹t support UNIX worth squat. We tried to get Remedy working on a newer RHEL than RHEL 2.1 and just could not get it to work. In the end we had to install Remedy on top of Windows Server 2003.
On 12/1/11 12:19 PM, "Matthew Hattersley" <matthew.hatters...@vaioni.com> wrote: > > It¹s either that or implement Remedy with extreme lacklustre and clap slowly > when one of the bosses complains that x¹ feature is missing. > > Kind Regards, > > > > Matthew Hattersley > > Email: matthew.hatters...@vaioni.com > > Mobile: > > > > Address: 14 Leslie Hough Way > > Manchester > > Lancashire > > M6 6AJ > > > > Tel: 0870-160-0650 Ext 201 > > Fax: 0870-160-0651 > > Web: www.vaioni.com <http://www.vaioni.com> > > <http://www.vaioni.com/vaioni-comms-business-finalist-2010> > > > > The information transmitted in and with this email is intended only for the > person or entity to which it is addressed and may contain confidential and/or > privileged material. > > > > Statements and opinions expressed in this e-mail may not represent those of > the Company. Any review, retransmission, dissemination or other use of, or > taking of any action in reliance upon, this information by persons or entities > other than the intended recipient is prohibited. If you received this in > error, please contact the sender immediately and delete the material from any > computer. > > > > Please also note, Vaioni filter incoming email for spam and inappropriate > words. Unfortunately this does mean that sometimes genuine messages can be > filtered out. Although we take measures to recover such messages, it must not > be assumed that an email has been received by us and important communications > should always be followed up by a phone call, fax or printed copy. > > > > > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Josh Narins > Sent: 12 January 2011 20:13 > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Help on discouraging migration to Remedy > > Another couple things, Remedy is propriety and inflexible, RT is infinitely > malleable. > > And Remedy works well with wait for it ClearCase! RT with subversion. You > didn't mention which you were using. > > Then buy some books on Remedy, put them in a stack, and say "Well, who do I > bill for the time to read these?" > > Generally, however, if management is set on doing something, you have to make > them think it was their idea not to, right? Judo. > > > Josh Narins > > Director of Application Development > SeniorBridge > 845 Third Ave > 7th Floor > New York, NY 10022 > Tel: (212) 994-6194 > Fax: (212) 994-4260 > Mobile: (917) 488-6248 > jnar...@seniorbridge.com > seniorbridge.com <http://www.seniorbridge.com/> > > > > > > > SeniorBridge Statement of Confidentiality: The contents of this email message > are intended for the exclusive use of the addressee(s) and may contain > confidential or privileged information. Any dissemination, distribution or > copying of this email by an unintended or mistaken recipient is strictly > prohibited. In said event, kindly reply to the sender and destroy all entries > of this message and any attachments from your system. Thank you. > > From: rt-users-boun...@lists.bestpractical.com > [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kenneth Crocker > Sent: Wednesday, January 12, 2011 3:08 PM > To: rt-users@lists.bestpractical.com > Subject: Re: [rt-users] Help on discouraging migration to Remedy > > Guadagnino, > > Wouldn't it be better to provide a list of their requirements and show how, by > its flexible design, RT meets those requirements better than Request? > > Kenn > LBNL > > On Wed, Jan 12, 2011 at 3:49 AM, Guadagnino Cristiano > <guadagnino.cristi...@creval.it> wrote: > > Hi all, > unfortunately it seems my bosses are determined to migrate away from RT to > Remedy. > I am equally determined to show them they took the wrong decision. > Let alone the obvious argument that RT is free, could you help me gather > documentation on companies (best if BIG companies) migrating AWAY from Remedy? > It does not matter if they are migrating to RT, though it would abviously be > better. > > I did my homework and already sent some evidence, but there may be more > publically redistributable documents that are not available on the web. > > Thank you in advance. > > Bye > Cris > > > > > -- > Gary L. Greene, Jr. > IT Operations > Minerva Networks, Inc. > Cell: (650) 704-6633 > Office: (408) 240-1239 >
