Hi folks, I've hit another snag. Any help would be appreciated.
RT 3.8.7. PROBLEM ======= After submission of Modify.html (editing Basics) where I changed 2 things FROM Status: stalled Classification: Non-Compliance TO Status: resolved Classification: Foobar The resulting log data generated from my callback (which is Modify.html/Default) shows 'resolved' but shows the OLD value for Classification, not the new one: Jan 20 18:06:50 rtdev1 RT: DEBUG Status = 'resolved' ... Jan 20 18:06:50 rtdev1 RT: DEBUG name = 'Classification' val = 'Non-Compliance' Note that the ticket is modified properly though. The values on screen once the page updates are: Status: resolved Classification: Foobar