I know that when I reply to RT tickets from a BlackBerry it sends with the header set. I also know that my replies, in RT-3.6.3, look identical to the other BlackBerry users (the ASCII characters of base64 encoded). If you'd like, I'll create a test ticket in my system and divert an email so you can see.
--phess -----Original Message----- From: Jesse Vincent [mailto:je...@bestpractical.com] Sent: Monday, January 24, 2011 6:40 AM To: Patrick Hess Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] Base64 encoded emails unreadable On Fri 21.Jan'11 at 13:18:05 -0800, Patrick Hess wrote: > On Fri, Jan 21, 2011 at 11:15:52AM -0800, Patrick Hess wrote: > > Thanks for replying, Jesse. I can and will send a test from a blackberry. > > > > However, upgrading my version of RT is not practical. :( > > As a heads up, I didn't see any of the messages you sent as coming throught with a base64 content-transfer-encoding. Best, Jesse > > Understood. Unfortunately, helping with bugs in older versions that we've > already fixed in current versions is something we can only really do in > the context of a support contract. (But let's make sure that's the case > first) > > Best, > Jesse > >
