Custom fields aren't exported correctly in the spreadsheet export function - the column headings don't match the actual data.
If you specify the field names using the CLI it will return the expected fields with the expected column names. For example: rt list "queue = 'myqueue'" -f id, subject,requestors,created,CF-customfield1,CF-customfield2 Regards, Chris Herrmann Far Edge Technology p. 02 84251400 m. 0403 393309 http://www.faredge.com.au