I'm wanting to get rid of one of the unneeded queues ("Unassigned") - but before I do that, I have to make sure that it isn't being used. Currently, any email that comes in via mailgate is being dumped into that queue.

Where do I set which queue is being used?

Note that my /etc/aliases is telling it to use 'Helpdesk' as the queue - but it seems that this is being ignored....



rt: "|/opt/rt3/bin/rt-mailgate --queue 'Helpdesk' --action correspond --url https://tasks.physics.tamu.edu";

rt-comment: "|/opt/rt3/bin/rt-mailgate --queue 'Helpdesk' --action comment --url https://tasks.physics.tamu.edu";

--
Chris Barnes                           AOL IM: CNBarnes
chris-bar...@tamu.edu                Yahoo IM: chrisnbarnes
Computer Systems Manager               MSN IM: ch...@txbarnes.com
Department of Physics                      ph: 979-845-1379
Texas A&M University                      fax: 979-845-2590

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