Thank you, Thomas. I now get a login page.

I believe it's all working now, thanks everyone for the help.



-----Original Message-----
From: rt-users-boun...@lists.bestpractical.com 
[mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: Tuesday, February 15, 2011 3:10 PM
To: RT Users
Subject: Re: [rt-users] Making New RT Install accessible from example.com/rt 
when example.com/ hosts another website

On 15 Feb 2011 14:38, Mark Lewis wrote:
> I removed all the virtual host crap, and added:
> 
> ------------------------------------------------
> <Directory "/var/www/htdocs/base/bin/rt">
>         Options FollowSymLinks
>         AllowOverride None
> </Directory>
> 
> ScriptAlias /rt /var/www/htdocs/base/bin/rt
> ------------------------------------------------
> 
> So, now its 403'ing. I will continue to tinker but if you see something 
> noticeably off here, your input is MUCH appreciated!!

RT's web handler is not the install directory.

You want to remove what you added above and replace it with:

   # as RT is out of document root then we want alias
   # and should define directory access
   Alias /rt/ /opt/rt3/share/html/
   <Directory /opt/rt3/share/html/>
       Order allow,deny
       Allow from all
   </Directory>

   PerlRequire /opt/rt3/bin/webmux.pl
   <Location /rt/>
       AddDefaultCharset UTF-8
       SetHandler perl-script
       PerlHandler RT::Mason
   </Location>

Adjust paths accordingly for your install (i.e. /opt/rt3/ should be
replaced by /var/www/htdocs/base/bin/rt/).

Thomas

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