OK, that's what I did... Is there a way to export my scrip, to show you all of them, maybe someone can point to the mistake ?
I'm going through all of them right now, and everything (that I understand) seems logical. Some scrips did not have any description, I think somewhere during the upgrade they were automagically created, using the Condition, action and template, but they seem to be concictent with was existed before. help someone ? On Wed, 16 Feb 2011 09:36:06 -0500 Kevin Falcone wrote: > On Wed, Feb 16, 2011 at 02:53:11PM +0100, Nicolas GUIOT wrote: > > I just upgraded from a 3.6.1 tarball version, to 3.8.8 (debian > > squeeze package). > > > > It's a brand new server, I moved the DB, ran the upgrade scripts, > > etc... Everything is almost perfect but : > > > > I have a scrip that sends an email when a tickect is resolved. > > > > The problem, is that this scrip is also triggered when a ticket is > > closed : it sends the email "ticket is closed" AND the email > > "ticket is rejected". > > > > Where should I start investigating the issue ? > > Start at Configuration -> Global -> Scrips
