On 03 Mar 2011 13:03, Michael Polivanov wrote: > We have discovered a very unpleasant behavior of RT if used with > RT::Authen::External module with LDAP authentication enabled. The > problem is that sometimes a RT site visitor (no credentials entered, > no cookie set) gets automatically logged in with a session of another > user, that was active before on another workstation. So user A gets > into RT as user B without knowing the login credentials from user B.
Is there a proxy between RT and your workstations? Thomas