On Fri, Mar 11, 2011 at 04:24:22AM -0800, john s. wrote: > > > > john s. wrote: > > > > Morning Kevin > > > > Almost .. i think > > > > cause we don't want to use any e-mail aupport with rt for serveral reasons > > > > i need a solution without e-mail > > > > maybe there is a way to send them to localhost or sth. this will fit ... > > > > > > RTx-FormTools > > > > Sounds interesting whats this? > > > > I cant find anything > > > > best regards sykerjoe > >
Please stop requoting and resending your emails with no new information. It isn't clear why you don't want to use inbound email , but you could certainly use the perl or rest api. You can find FormTools on our github account -kevin > > Kevin Falcone-2 wrote: > >> > >> On Thu, Mar 10, 2011 at 12:39:30AM -0800, john s. wrote: > >>> > >>> Someone know out there what my intentions are? > >>> :) > >>> > >>> If not i describe in an other way > >>> > >>> I need an template like a html or word dokument for ticket creation > >>> > >>> is there any proper solutions for this task ? > >> > >> Sounds like you want Custom Fields, or RTx-FormTools or to otherwise > >> write an external form and mail tickets into RT > >> > >>> > >>> > >>> > >>> > >>> john s. wrote: > >>> > > >>> > > >>> > > >>> > > >>> > john s. wrote: > >>> >> > >>> >> Hello everybody > >>> >> > >>> >> > >>> >> I would like to use a Text Template for a an specific Ticket mask > >>> with > >>> >> fields like some, or how, how much does it cost and some specific > >>> Layout > >>> >> adjustments etc.. > >>> >> > >>> >> But i dont't want to use Custom Fields. > >>> >> > >>> >> > >>> >> Any chance to realise this ? > >>> >> > >>> >> > >>> >> best regards john > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> >> > >>> > > >>> > -- > >>> > View this message in context: > >>> > > >>> http://old.nabble.com/Text-Template-for-Tickets-tp31058514p31065566.html > >>> > Sent from the Request Tracker - User mailing list archive at > >>> Nabble.com. > >>> > > >>> > > >>> > > >>> > >>> -- > >>> View this message in context: > >>> http://old.nabble.com/Re%3A-Text-Template-for-Tickets-tp31065570p31113016.html > >>> Sent from the Request Tracker - User mailing list archive at Nabble.com. > >>> > >> > >> > >> > > > > > > -- > View this message in context: > http://old.nabble.com/Re%3A-Text-Template-for-Tickets-tp31065570p31124572.html > Sent from the Request Tracker - User mailing list archive at Nabble.com. >
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