On Sun, Mar 13, 2011 at 2:15 PM, Niclas Möre <niclas.m...@ticnet.se> wrote: > Hello, > > > > Since I upgraded to 3.8.8 it’s possible to send mails to the queue General. > This queue has always been disabled and we’re using several queues for > different purposes. If there is an incoming mail to the correspond-address > without a ticket # it would be delivered to the General-queue where it > bounced back to the sender with a message about a disabled queue. > > > > Nowadays, after the upgrade to 3.8.8, the queue us is disabled, but incoming > messages will end up in the queue and even a response back to the sender > with a ticketnumber. And there is no one monitoring tickets in this place, > they will just sit there until someone is frustrated about nothing > happening. > > > > How do I prevent messages being sent to a disabled queue?
By adjusting mail aliases, either reroute aliases to insert tickets into different queue or delete them. > > > > Thanks > > > > -- Best regards, Ruslan.