This is something that has probably been asked on the lists many time so bear with me.
I want to make the "Worked" field mandatory on every ticket update. I read references on the need to do Call Backs but not sure what Syntax to use to achieve this. Can anyone point me in the right direction? Thanks! Christian Pena Network Engineer Supervisor EarthLink Business E: christian.p...@corp.earthlink.com O: 786-363-0460 | F: 786-363-0206 STS Telecom is now EarthLink Business
