Are there any others running an external postfix mail server and RT? I
have been through all of the wiki/google hits and only see examples of
how to setup RT in an exchange domain or with postfix/sendmail on the RT
box. I have an existing domain with postfix/dovecot running on its own
machine. RT is a totally separate machine (actually a Xen VM). I am at a
loss as to even how to begin to get mail delivered to the RT machine and
tickets created from that. I have the following setup on the RT box:
rt: "|/usr/sbin/rt-mailgate --queue 'general' --action correspond
--urlhttp://localhost/";
rt-comment: "|/usr/sbin/rt-mailgate --queue 'general' --action comment
--urlhttp://localhost/";
However mail cannot be sent to r...@rt.domain.tld or
rt-comm...@rt.domain.tld due to failing DNS resolution that we do not
have control over. I have setup rt.domain.tld in our internal DNS
though. How have others accomplished this? I have thought about
fetchmail on the RT box but not sure if there was a better solution than
that. Thanks for any and all input.
Donny B.
