On Fri, Mar 18, 2011 at 11:02 AM, Kevin Falcone <falc...@bestpractical.com> wrote: > On Fri, Mar 18, 2011 at 10:48:43AM -0400, slamp slamp wrote: >> > What does "can't download" mean? >> >> I click on an attachment in RT, nothing happens. I right click save >> the attachment, IE gives an error stating the file couldn't be >> downloaded. I am just worried since IE 9 has finally hit RTM and I'm >> sure someday it will be part of Windows Updates and these users will >> not be able to download attachments. >> >> I found this link: http://support.microsoft.com/kb/316431 >> >> Is RT in anyway setting pragma: no-cache in the headers? >> >> If only I can have all these users use Firefox then there would be no issues. > > That article refers to SSL, you don't say if you're using SSL. > RT shouldn't be setting it, but you can always confirm that with > Firefox by looking at the headers. > > -kevin > >> My Setup: >> CentOS 4.9 >> MySQL 4.1.22 >> Perl v5.8.5 >> httpd-2.0.52 + FastCGI >
I apologize, I am using SSL on our RT. Sure enough according to Firefox our server is setting Pragma: no-cache in the headers. Now to investigate how to turn this off on Apache if RT is not setting it... Cache-Control:no-cache Connection:close Content-Type:text/html; charset=utf-8 Date:Fri, 18 Mar 2011 15:30:00 GMT Pragma:no-cache Server:Apache/2.0.52 (CentOS) Set-Cookie:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx; path=/ Transfer-Encoding:chunked