Re: [rt-users] RT customization questions

[Nick Kartsioukas]

On Wed, 06 Apr 2011 00:07 +0100, "Houcem HACHICHA"
<houcem.hachi...@gmail.com> wrote:
> Is it possible to add a new ticket status to RT, like a "closed" status
> for instance?

Yes, see http://requesttracker.wikia.com/wiki/CustomStatuses