Hi All, I have used RT 3.8.7 Ver. My concern is that how to configure automatic mail merge of same subject and how to configure when a user send a mail on ticketing system the system can not create a ticket against the user mail and some subject.
-- Bijendera Kumar IT Team Travel Boutique Online Ext:1064,1105 Tel: 91 1244998999 Mob: 91 9811449512 Email:bijend...@travelboutiqueonline.com www.travelboutiqueonline.com
