On Thu, Apr 28, 2011 at 03:36:27PM +0100, Brahim Sakka wrote: > Hello list, > I've got a couple of AdminCCs in my Queue. They are getting emails as Bcc > ; but I want them to > be emailed as Cc. Is there a way to do that in RT? > Thank you in advance, and sorry if I'm missing something obvious here
That would require customizations to the Notify action since it always treats AdminCcs as Bccs (this allows you to notify AdminCcs along with other Watchers while keeping the AdminCcs invisible) -kevin
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