Ah, right.
I suppose I need to change
'attr_match_list' => [ 'Name',
'EmailAddress',
'RealName',
],
to
'attr_match_list' => [
'EmailAddress',
],
?
Thanks,
G
On 12/05/11 16:17, Thomas Sibley wrote:
On 05/12/2011 11:11 AM, Giuseppe Sollazzo wrote:
Hi,
I've noticed this behaviour that I'm not sure how to explain.
I'm experimenting with our externally facing queue. There seems to be a
problem about people with same name creating tickets as external users.
I've got this relevant bits of configuration:
Set( @Plugins, qw(RT::Authen::ExternalAuth));
Set($ExternalAuthPriority, [
'My_LDAP'
]
);
Set($ExternalInfoPriority, [
'My_LDAP'
]
);
Set($AutoCreateNonExternalUsers, 1);
Show us the actual config that matters, please. Your ldap settings for
My_LDAP.
The likely problem is that you're matching on Realname, which is almost
never what you want (as you've found out).
Thomas
--
____________________________________
Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE
Email: gsoll...@sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583
