On 13/05/2011, at 9:28 AM, Gavin Henry wrote: > Hi, > > Can this be done?
My RT is configured to use my primary domain, ie. support@mydomain. It receives email at a subdomain - ie. support@rt.mydomain. My primary domain is hosted at Google Apps (for business, not the free one). My RT subdomain is hosted on my RT server, and delivers support@rt.mydomain mail to the rt-mailgate script, etc. I have an account configured in Google Apps for support@mydomain, and using the per-user mail routing I route this to support@rt.mydomain and set it as the recipient, and then not deliver this mail to the Google mailbox for this user. It seems to work well. I had previously had it set up with a group that anyone could post to called support@mydomain with support@rt.mydomain as the only member, but then one of my customers got blocked by (from memory) a Google Groups spam filter thing (their mail server got hacked at some point and blacklisted by something) and there was no way to bypass that. Per-user mail routing worked best, and really is the proper way to do it. An alternative is to use fetchmail to periodically pull RT mail from a POP account or something, this is fairly well documented elsewhere. -- Nathan Ward