On Tue, May 24, 2011 at 1:37 PM, andrew waterson <awater...@nn4m.com> wrote: > Hi all, > > I am new to RT and trying to setup the SLA extension over both GMT and EST. > Is there any way to setup this extension to have two separate business hours > one for GMT and another for EST?
I don't think so. It works in server's TZ. > Thanks in advance > > Andrew -- Best regards, Ruslan.
