We often find ourselves in a position where we need to send email to peopl who are not necessarily CCs or AdminCC. Typically this might be outside parties who review a project we're tracking.
I've been looking for a way to do this and found this: http://requesttracker.wikia.com/wiki/AutoreplyOrCorrespondence which is close to what we need but not quite. I really need a way to send an email with the correct RT headers, subject, and from address to arbitrary people at any time within RT. Does anyone know how I could do this? Thanks, --Yan -- My daughter is racing a triathlon to raise money for her swim club. Want to help? http://akari.seiner.com