Kevin,

Perfect. I changed the parameter to:
        Set($SelfServiceRegex, qr!^(?:/+SelfService/ | /+REST/)!x );

Now it's working.

Thanks a lot for your help.
./AA

On Jun 15, 2011, at 22:52 , Kevin Falcone wrote:

> On Wed, Jun 15, 2011 at 09:39:52PM +0100, Alexandre Miguel Aniceto wrote:
>> I have a web portal that is providing requests information related to the 
>> logged user, using REST to query RT.
>> It fails to fetch any information from RT unless I change this user to be a 
>> privileged user.
>> Isn't it possible to have unprivileged users querying RT using REST?
> 
> You'd have to mark the REST interface as accessible to Unprivileged
> users.  You can find the configuration regexp for that in your
> RT_Config.pm and modify it in your RT_SiteConfig.pm
> 
> -kevin

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