Before clicking "Create ticket": http://ticket/rt3/SelfService/Create.html?Queue=6 After clicking: http://ticket/rt3/SelfService/Create.html (Shows the login screen) After entering credentials: http://ticket/rt3/SelfService/Display.html?id=2044&results=5e5773c07c7d181a9e120749c71731b0
-----Original Message----- From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: Thursday, June 23, 2011 14:41 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] creating ticket asks for credentials again On Thu, Jun 23, 2011 at 08:05:48AM +0000, Karmi Simonov wrote: > I've created a new queue and a new group. The new group was given > permissions to open and see > tickets in the new queue. > > All the users in this group are not privileged. > > Whenever I login with one of the users to create a ticket, it throws me > back to the login page > and only after I re-enter my credentials, the ticket is created. What are the URLs before and after the create? > I'm using RT3.8.2. Hopefully you're patched up for security. -kevin -------- 2011 Training: http://bestpractical.com/services/training.html