Roy,

Thanks.  What about "links"?  Anyone with any other
ideas?

So basically, this, which excludes transactions, sessions,
tickets, attachments:

for t in acl attributes cachedgroupmembers customfields \
customfieldvalues fm_articles fm_classes fm_objecttopics \
fm_topics groupmembers groups links objectcustomfields \
objectcustomfieldvalues principals queues scripactions \
scripconditions scrips templates users
do
    pg_dump -U postgres --table $t rt3 > dump_${t}.sql
done

Then I suppose a 'make initialize-database' on the
development server and start loading the data, eh?

On 6/23/2011 12:05 PM, Raed El-Hames wrote:
Jeff,

If you are in a position to do it via sql , then I would suggest you take this 
route.
By via sql I mean you are able to do statements like (insert into 
development_db.Users (select * from production_db.Users) etc ..
If you ignoring Tickets and Attachments I would also ignore the Transactions 
table content , unless you care about change history for users/groups.
Its also possible to ignore objectcustomfields and objectcustomfieldvalues 
content unless you are using users/groups/queues custom fields which are not 
very common.
And also ignore sessions table content

Tables like groups / GroupMembers and CachedGroupMembers are tricky and hard to 
get right via sql, if you start with the Groups table and select * from Groups 
where Domain != 'RT::Ticket-Role', then you should be able to do the 
GroupMembers by select * from production_db.GroupMembers where GroupId in 
(select Id from development_db.Groups)
As for CachedGroupMembers, its far more tricky and please look into it in more 
details, but for a starting point I would suggest you do the same select as 
GroupMembers.

Hope that helps,
Regards;
Roy




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-----Original Message-----
From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-
boun...@lists.bestpractical.com] On Behalf Of Jeff Blaine
Sent: 23 June 2011 16:33
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Dump all except tickets+attachments?

If anyone has any clever advice as to how to about this,
I'd love to hear it.

RT 3.8.7 + security patches, PostgreSQL 8.1.23, RHEL5

We need to replicate our production RT instance's data
to a development instance (yes, backward), but we don't
want to carry the ~6GB of *ticket and attachment*
data (what else?) over to development.

Essentially, we want the same environment in development
as production, but with empty queues.

Advice?

You are now connected to database "rt3".
rt3=# \dt
                    List of relations
   Schema |          Name           | Type  |  Owner
--------+-------------------------+-------+----------
   public | acl                     | table | postgres
   public | attachments             | table | postgres
   public | attributes              | table | postgres
   public | cachedgroupmembers      | table | postgres
   public | customfields            | table | postgres
   public | customfieldvalues       | table | postgres
   public | fm_articles             | table | rt_user
   public | fm_classes              | table | rt_user
   public | fm_objecttopics         | table | rt_user
   public | fm_topics               | table | rt_user
   public | groupmembers            | table | postgres
   public | groups                  | table | postgres
   public | links                   | table | postgres
   public | objectcustomfields      | table | postgres
   public | objectcustomfieldvalues | table | postgres
   public | principals              | table | postgres
   public | queues                  | table | postgres
   public | scripactions            | table | postgres
   public | scripconditions         | table | postgres
   public | scrips                  | table | postgres
   public | sessions                | table | postgres
   public | templates               | table | postgres
   public | tickets                 | table | postgres
   public | transactions            | table | postgres
   public | users                   | table | postgres
(25 rows)

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