I think this will work, soliciting opinions before I do something stupid, 
though:

 

-          Large group of unprivileged users (i.e. requestors), accessible via 
LDAP

-          Small group of privileged users (i.e. staff), NOT in that ldap 
directory

 

I create the staff in the local RT user database, and set up ExternalAuth to 
the LDAP directory.  Pass-through feature allows staff to log in and use the 
system, but everything gets searched for in LDAP first.  Right?

 

-Adam Thompson

 <mailto:athom...@athompso.net> athom...@athompso.net

(204) 291-7950 - direct

(204) 489-6515 - fax

 

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