Hello People..
I tried to make an update from rt 3.8 to rt4 Reading instructions through the readme till to point 6b but the command /opt/rt4/sbin/rt-setup-database \ --prompt-for-dba-password --action upgrade doesn't work properly ...... her is the complete output: http://pastebin.com/DwnjXrvZ i think it has sth to be with this : error]: Couldn't get principal for an empty user (/opt/rt4/sbin/../lib/RT/User.pm:1104) Couldn't finish 'upgrade' step. ERROR: One of initial functions failed: Can't call method "Id" on an undefined value at /opt/rt4/sbin/../lib/RT/ACL.pm line 227, <> line 1. best regards john s. -- View this message in context: http://old.nabble.com/RT-3.8-to-4-update-some-issues-tp32045482p32045482.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- 2011 Training: http://bestpractical.com/services/training.html