I noticed that there seems to be a display issue with Internet Explorer 9, where "Web2" is the chosen display theme . Safari renders it fine, but I haven't tried any others.
Could this be your issue? Jo > I started anew with an upgrade of RT 3.8 to 4.0 in a new directory, > and got the system up and running, however the menu in the left-hand > side > is not visible, > nor is the top pane that normally should say: > "Logged in as Roberto J. Hoyle | Preferences | Logout" > > I can view the source of the page and see the menu in the > HTML, but it is > not visible when the page loads. > > Any hints as to what may be causing this? The URL for the site is > https://libdesign.dartmouth.edu/rt/index.html > You don't, by chance, have mod_speling enabled do you? When I started testing 4.0.1 I had mod_speling enabled to fix capitalization, and that broke the RT menus. James Zuelow Systems Operations Manager City and Borough of Juneau MIS (907) 586-0236 -------- 2011 Training: http://bestpractical.com/services/training.html -------- 2011 Training: http://bestpractical.com/services/training.html