I have searched high and low all over Google to solve this issue with no luck.
This is a fresh install and the error I'm getting is during "make initialize-database". I have followed all the instructions completely and accurately (and multiple times). Your help is hugely, greatly appreciated. OS: RHEL 5.5 64-bit Excerpt of error: [root@pts1 rt-4.0.1]# make initialize-database /usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database --action init --prompt-for-dba-password Subroutine _InitSQL redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 63. Subroutine _SQLLimit redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 87. Subroutine _SQLJoin redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 106. Subroutine _OpenParen redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 116. Subroutine _CloseParen redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 119. Subroutine _close_bundle redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 170. Subroutine _parser redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 201. Subroutine ClausesToSQL redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 377. Subroutine FromSQL redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 477. Subroutine Query redefined at /usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 543. In order to create or update your RT database, this script needs to connect to your mysql instance on localhost as root Please specify that user's database password below. If the user has no database password, just press return. Password: Working with: Type: mysql Host: localhost Name: rt3 User: rt_user DBA: root Now creating a mysql database rt3 for RT. Done. Now populating database schema. Done. Now inserting database ACLs. Granting access to rt_user@'localhost' on rt3. Done. Now inserting RT core system objects. [Wed Jul 27 20:44:57 2011] [crit]: Can't call method "Id" without a package or object reference at /usr/lib/perl5/vendor_perl/5.8.8/RT/Group_Overlay.pm line 309. (/tmp/rt-4.0.1/sbin/../lib/RT.pm:340) Can't call method "Id" without a package or object reference at /usr/lib/perl5/vendor_perl/5.8.8/RT/Group_Overlay.pm line 309. make: *** [initialize-database] Error 255 -- View this message in context: http://old.nabble.com/Can%27t-call-method-%22Id%22-without-a-package-or-object-reference-tp32151734p32151734.html Sent from the Request Tracker - User mailing list archive at Nabble.com. -------- 2011 Training: http://bestpractical.com/services/training.html