10.08.2011 12:58 пользователь "Raphaël MOUNEYRES" < raphael.mouney...@sagemcom.com> написал: > > > Hello, > > thanks for the hint, but it doesn't work as expected. > In fact, in the advanced page, the fileds used are : > '__DependsOn__', > '__Children__' > each of them is, by default, creating by itself a List of clickable ticket IDs, and i'd like to add subject and formatting. > > Also, in /share/html/Elements/RT__Ticket/ColumnMap, i can see that the 'ExtendedStatus' is doing some query for dependedon tickets, so i can try to do something similar, but i can't find the same things for 'Children' or 'DependsOn' > > If someone can point me at the sourcecode trigered by the above fields, i could change it to suit my needs Code for links in the same file. It's just generated with a loop.
> thank you, > > Raphaël MOUNEYRES > > > > > Gerard FENELON <ger...@eve-team.com> > Envoyé par : rt-users-boun...@lists.bestpractical.com > > 09/08/2011 12:17 > A > RT Users Mailing List <rt-users@lists.bestpractical.com> > cc > Objet > Re: [rt-users] adding Ticket links in search result > > > > > > Hi Raphael > > keep to the list. > In particular because I don't have the answer to this further question. > > I have never tried anything like what you are trying. > It is possible that for this you might have to use a ColumnMap > > However concerning "display the Ticket subject next to his number" > I believe that '__id__ __Subject__ ' should work. > > Gerard > > > On 2011-08-09 11:28, Raphaël MOUNEYRES wrote: > > Hi Gerard, > > i've tried some but i'm not sure to be able to do conditional formatting such as : > % my $inactive = $member->QueueObj->IsInactiveStatus($member->Status); > <span class="<% $inactive ? 'ticket-inactive' : '' %>"> > <%$member->Id%>: (<%$member->OwnerObj->Name%>) <%$member->Subject%> [<% loc($member->Status) %>] > </span> > > for example, if i do > ' <b><a href="__WebPath__/Ticket/Display.html?id=__id__">__id__</a></b>/TITLE:#', > '<span class="ticket-inactive">__Children__</span>' > for sure all children tickets are displayed as ticket-inactive, but not depending on their actual status... > > Also i'd like to display the Ticket subject next to his number.... > Well i'm doing more experiments now, but any other hints are welcome. > > Raphaël MOUNEYRES > > > Gerard FENELON <ger...@eve-team.com> > Envoyé par : rt-users-boun...@lists.bestpractical.com > > 09/08/2011 11:08 > > A > rt-users@lists.bestpractical.com > cc > Objet > Re: [rt-users] adding Ticket links in search result > > > > > > Hello > > you can do a lot of things in the advanced tab of the search interface > such as > > '<b><a href="/Ticket/Modify.html?id=__id__">__id__</a></b>/TITLE:#', > '<span class="yoyodine-status-__StatusNoLoc__">__ExtendedStatus__</span>', > '<span class="yoyodine-severity-__CustomField.{Severity}__">__CustomField.{Severity}__</span>', > '<span class="yoyodine-priority-__CustomField.{Customer priority}__">__CustomField.{Customer priority}__</span>', > > I would say, use this when you want to tweek the display. > Use ColumnMap when you have to calculate values > > Gerard > > > On 2011-08-09 10:48, Raphaël MOUNEYRES wrote: > Hello, > > i'm trying to build a search wich would have a colum displaying the tickets links exactly the same way as is TicketDisplay page (with 3.8 install) > I found two things : > - this code related to the above page is in /opt/rt3/share/html/Elements/ShowLinks > - in ticket search engine, i can display children/DependsOn links, but the result will only show ticket ids without formatting. > > Should i create a new ColumnMap (as recently discussed) pasting some code from the ShowLinks File, or any simpler way to modify the existing colums ? > Could someone help me choose the best way to go ? > > After a few month dealing with RT, i've been gaining some perl programming experience, thanks guys ! > > Raphaël MOUNEYRES > > -------- > 2011 Training: http://bestpractical.com/services/training.html > > # > " Ce courriel et les documents qui lui sont joints peuvent contenir des > informations confidentielles ou ayant un caractère privé. S'ils ne vous sont > pas destinés, nous vous signalons qu'il est strictement interdit de les > divulguer, de les reproduire ou d'en utiliser de quelque manière que ce > soit le contenu. Si ce message vous a été transmis par erreur, merci d'en > informer l'expéditeur et de supprimer immédiatement de votre système > informatique ce courriel ainsi que tous les documents qui y sont attachés." > > > ****** > > " This e-mail and any attached documents may contain confidential or > proprietary information. If you are not the intended recipient, you are > notified that any dissemination, copying of this e-mail and any attachments > thereto or use of their contents by any means whatsoever is strictly > prohibited. If you have received this e-mail in error, please advise the > sender immediately and delete this e-mail and all attached documents > from your computer system." > # > > > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA — September 26 & 27, 2011 > * San Francisco, CA, USA — October 18 & 19, 2011 > * Washington DC, USA — October 31 & November 1, 2011 > * Melbourne VIC, Australia — November 28 & 29, 2011 > * Barcelona, Spain — November 28 & 29, 2011
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