On Fri, Aug 12, 2011 at 1:25 PM, john s. <firesk...@gmx.de> wrote: > > > Okay i have installed the History Extension from you Chris > > but i don't understand in which way the plugin work.
As far as I recall it hides specific type of transactions from Display.html, but people still can see full history from History.html. > i want to filter out some messages from the history for an specific user > group If you want to hide some specific reply from particular group then this extension wouldn't help you. RT has Comment/Correspond concepts to split conversation into two parallel threads. Rights allow you to setup who can see only corresponds or everything. > but for admins it should be still display all messages > > so in which way i'll have to do this? > > best regards john s. -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
