Hi, What exactly are you trying to do? Why do you need custom condition when RT has "On Correspond" out of the box?
On Wed, Aug 17, 2011 at 2:44 AM, Robert Vicchiullo <r...@hautelook.com> wrote: > Ok that’s worked and I have the following > my $Content = $self->TransactionObj->Content; > if( $Content =~ m/Status: resolved/){ > return 0; > } > return 1; > > problem is when the Content does match and it does return 0; > it sends out an email and says " This transaction appears to have no content" > > -----Original Message----- > From: ruslan.zaki...@gmail.com [mailto:ruslan.zaki...@gmail.com] On Behalf Of > Ruslan Zakirov > Sent: Sunday, August 14, 2011 1:59 PM > To: Robert Vicchiullo > Cc: RT-Users@lists.bestpractical.com > Subject: Re: [rt-users] help with scrip (search correspond body) > > On Sat, Aug 13, 2011 at 12:57 AM, Robert Vicchiullo <r...@hautelook.com> > wrote: >> Need a little help and would appreciate any advice. >> >> I am trying to write a scrip for >> >> “On Correspond Notify Requestors and Ccs” >> >> I have Condition set to User defined and stage set to transactionbatch. >> >> >> >> In Custom condition I have: >> >> >> >> my $Content = $self->TransactionObj->Attachments->First->Content; > > Try the following: > > $self->TransactionObj->Content; > > It will find text part in the message and return it content. > > [snip] > > -- > Best regards, Ruslan. > -------- > RT Training Sessions (http://bestpractical.com/services/training.html) > * Chicago, IL, USA September 26 & 27, 2011 > * San Francisco, CA, USA October 18 & 19, 2011 > * Washington DC, USA October 31 & November 1, 2011 > * Melbourne VIC, Australia November 28 & 29, 2011 > * Barcelona, Spain November 28 & 29, 2011 -- Best regards, Ruslan. -------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011