On Mon, Aug 22, 2011 at 03:45:20PM -0700, jessepdx wrote: > > i have a custom field named "Location" that contains an email address once > it's extracted from the ticket > > how would i make a scrip adds that custom field's content as an AdminCC on > the ticket
You'll want to read about the AddWatcher method on a Ticket -kevin
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-------- RT Training Sessions (http://bestpractical.com/services/training.html) * Chicago, IL, USA September 26 & 27, 2011 * San Francisco, CA, USA October 18 & 19, 2011 * Washington DC, USA October 31 & November 1, 2011 * Melbourne VIC, Australia November 28 & 29, 2011 * Barcelona, Spain November 28 & 29, 2011
